These are the questions that users may meet for the first time use, and we sum up the answers as below:
Q: It does not charge my phone.
A: 1. Try to wireless charge your phone without phone case.
2. Remove metal attachment and credit cards.
Q: It charges slowly.
A: 1. Quick Charge 3.0 charger adapter is highly recommended.
2. Turn off phone screen while wireless charging.
Q: My phone get overheating
A: Remove the metal plate or credit card from phone back.
Q: It wireless charges intermittently.
A: 1. Be sure your phone case is NOT thicker than 5mm (0.19 inches).
2. Be sure your phone aligns with bottom of the charger.
Q: When use GPS, the battery start dropping.
A: Wireless charge is 2~3 times slower than wire charge. We recommend to turn off phone screen while wireless charging as screen is the biggest power consumer.
Q: Disconnected on bumpy road, and randomly connected.
A: Bumpy road could affect phone's alignment with the wireless charging coil, would need re-align.
Q: What case can I use?
A: It is not compatible with Otterbox, Zizo, UAG cases, and cases that are uneven/rugged.
Input: 10W (Max)
Output: 5V / 2A, 9V / 1.1A
Working temperature: -5℃to45℃
Support Phone size: 4.0~6.2in
Material: Aluminum alloy, ABS, Silicone
1 x Wireless Car Charger
1 x User Manual
1 x 3M Iron Hoop
1 x micro usb cable